Lemonseed

Privacy Policy

How we collect, use, and protect your personal information

Last updated: January 15, 2025

Introduction

At Lemonseed Technologies Private Limited ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Project requirements and business information
  • Payment information (processed securely through third-party providers)
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website information
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our IT consulting services
  • Respond to your inquiries and provide customer support
  • Process transactions and manage billing
  • Send you important updates about our services
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

Service Providers

Third-party vendors who assist us in operating our website and providing services (hosting, payment processing, analytics).

Legal Requirements

When required by law, regulation, or legal process.

Business Transfers

In connection with a merger, acquisition, or sale of assets (with prior notice).

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Help us understand how visitors use our website.

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@lemonseed.tech

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services and support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we securely delete or anonymize it.

International Data Transfers

Our services are primarily operated from India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone: +91 73577 64799
Address: Bengaluru, Karnataka, India