Terms of Service

Project Scope and Deliverables

• All projects require a signed Statement of Work (SOW) or Service Agreement
• Project scope, timeline, and deliverables will be clearly defined in writing
• Changes to scope require written approval and may affect timeline and costs
• We provide regular progress updates and milestone demonstrations

Client Responsibilities

• Provide timely feedback and approvals
• Supply necessary content, assets, and access credentials
• Designate authorized representatives for project decisions
• Ensure compliance with applicable laws and regulations

Accepted Payment Methods

We accept the following payment methods:

• Bank transfer (NEFT/RTGS/IMPS)
• UPI payments
• Credit/Debit cards (through secure payment gateways)
• Digital wallets (for smaller amounts)

Refund Policy

Refunds are considered on a case-by-case basis for undelivered services. Completed work and time invested are non-refundable. Dispute resolution through mutual discussion is preferred.

Client-Owned Content

You retain ownership of:

• Your business data, content, and proprietary information
• Custom applications and websites developed specifically for you
• Your trademarks, logos, and brand materials

Company-Owned Content

We retain ownership of:

• Our proprietary methodologies and frameworks
• Reusable code libraries and tools
• Our trademarks and brand materials
• General knowledge and experience gained

Our Warranties

• We warrant that services will be performed with professional skill and care
• We provide 30-day warranty on delivered software for defects
• We ensure compliance with agreed specifications and requirements

Limitation of Liability

Service Availability

While we strive for maximum uptime, we cannot guarantee uninterrupted service availability. Scheduled maintenance will be announced in advance.

Termination by Either Party

• Either party may terminate with 30 days written notice
• Immediate termination for material breach (after 15 days cure period)
• Client responsible for payment of completed work
• We will provide reasonable transition assistance

Data Return and Deletion

Upon termination, we will return client data and delete our copies within 30 days, except as required for legal compliance or dispute resolution.

Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

Compliance Requirements

• We comply with applicable Indian data protection laws
• Services meet industry standard security practices
• We maintain necessary business licenses and registrations
• Tax compliance as per Indian regulations

Dispute Resolution

Prohibited Activities

You agree not to use our services for:

• Illegal activities or violation of applicable laws
• Distributing malware, viruses, or harmful code
• Unauthorized access to systems or data
• Spamming or unsolicited communications
• Violating third-party intellectual property rights
• Activities that could damage our reputation or systems

Content Standards

Any content provided to us must be legal, accurate, and not infringe on third-party rights. You are responsible for ensuring your content meets these standards.